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RichardB56's avatar
RichardB56
Apprentice
Sep 24, 2024

NAS RN212 SSD Detected increasing ATA error count error code

NAS RN212 SSD Detected increasing ATA error count error code

I do not see any testing while in the Admin page.  I want to test the SSD concerning these errors.  This is a new SSD.  Is the only testing in the Boot menu?

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    RichardB56 wrote:

    NAS RN212 SSD Detected increasing ATA error count error code

    I do not see any testing while in the Admin page.  I want to test the SSD concerning these errors.  This is a new SSD.  Is the only testing in the Boot menu?


    I'd start by download the log zip file, and looking in there for other disk-related errors.  dmesg.log, systemd-journal.log, system.log, and kernel.log are all good places to look.  There is a lot in there, but you should be able to tell what messages are disk-related.  If you have trouble doing that, let us know - I'd be willing to take a look at the logs.

     

    But to answer your question - go to the volume page, and then choose the setting wheel for the volume that uses the disk.  You'll find a disk test option there.  It runs the long test built into smartctl for all drives in the volume.  When completed, it will give you a pop-up message (and it will show as completed on the logs page).

     

    You can also run this same test from ssh if you prefer.

     

    One thing to keep in mind is that ATA errors are on the SATA interface.  The cause can be the disk itself, but it can also be the SATA interface hardware in the NAS.

    • RichardB56's avatar
      RichardB56
      Apprentice

      I found the issue, it is an incompatible SSD.  I'm not sure why it worked fine for months then started to fail.  I'm replacing the SSD to resolve the issue.  The existing SSD is still good but will not work on the NAS.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        RichardB56 wrote:

        I found the issue, it is an incompatible SSD.  


        What model is it?

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