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Forum Discussion
vinothanandan
Dec 17, 2019Follower
NAS214 Not Responding SMB2_tcon+184
ReadyNas 214 not responding RN214 screen displays "SMB2_tcon+184" no network connectivity , can't shut it down from the Power button . i had to unplug its cable to make it work. no errors...
- Feb 27, 2020
Hi
This is solved in firmware version 6.10.3.
Regards
G
StephenB
Dec 17, 2019Guru - Experienced User
vinothanandan wrote:
i had to unplug its cable to make it work.
no errors appear in the logs,
This suggests that the NAS is now working normally (after pulling the power cable and reinserting it). Is that correct?
vinothanandan wrote:
RN214 screen displays "SMB2_tcon+184"
The NAS crashed at that location. The info might have been logged in the full log zip - did you download it and check? Or did you just look on the admin web ui screen.
You could send the full log zip file to one of the mods ( JohnCM_S or Marc_V ) for analysis. Save it in cloud storage (google drive, dropbox, etc), and send them a private message asking them to analyze (with a downloadable link). Don't post the link publicly - use the envelope icon in the upper right of the forum to send a PM.
If you don't have a backup of the NAS files, then I suggest making one.
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