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Forum Discussion
vinothanandan
Dec 16, 2019Follower
NAS214 Not Responding SMB2_tcon+184
ReadyNas 214 not responding RN214 screen displays "SMB2_tcon+184" no network connectivity , can't shut it down from the Power button . i had to unplug its cable to make it work. no errors...
- Feb 27, 2020
Hi
This is solved in firmware version 6.10.3.
Regards
G
gobelijn
Jan 10, 2020Aspirant
I hit the same issue. I was
- syncing my pictures directory on my windows machine to the RN using FreeFileSync and
- configuring a backup of the same windows machine (Windows/NAS)
When I hit the test connection button, the error happened. I have the logs and will send them as requested in the previous response.
As seen in other reports, I had to remove the power cable to get the RN back online. It is currently resyncing.
Regards
G
JohnCM_S
Jan 15, 2020NETGEAR Employee Retired
Hi gobelijn,
We are not able to see the SMB2_tcon+184 error on the logs, it seems that it is crashing when you are trying a backup job from PC to NAS. For testing purposes, have you tried creating a backup job from NAS to PC and see if you will get the same issue?
We are curious if it only crashes when creating a backup job to one computer specifically or any computer. Do you experience the same issue when you try it on other computers?
May I know also the operating system of the computers?
Regards,
- Sakib51Jan 16, 2020Aspirant
I am also facing similar issues. The log does not record it.
Following steps were taken to reproduce error.- Share Drive D:\
- Create a New Folder
- Create a Test Folder inside New Folder.
- Try to create a job from "PC to NAS" with the Test Folder
OS freezes on previous conditions upon
- Test Connection
- Travers to browse from D:
- JohnCM_SJan 16, 2020NETGEAR Employee Retired
Hi Sakib51,
Welcome to the Community!
Do you experience the same issue when you create a backup job from "NAS to PC"?
May I know also know the Windows OS you used when you reproduced the error?
Regards,
- Sakib51Jan 16, 2020Aspirant
Hello.
Thanks for taking interest in the issue.
I am running Windows 10 (1903)
For NAS to PC backup, yes similar problem exists. It seems as soon as I want to expand a folder, the error in question occurs. However, this time, test connection was successfull providing full path from the smb share. Seems something wrong with Browse=>Expand Folder?
Can I post screenshot here?
Thanks.
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