NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Needing admin permission?
Hi all, I'll start off by saying that I'm not knowledgable at all in the ways of the readynas, I have it for simple storage only and backup (which I haven't yet mastered, maybe I'll post about that...
So I called support, they remotely accessed my machine, changed a couple of settings and then tried to update the firmware when it still wouldn't work.
The firmware was taking ages to install and then after playing around with it for a bit they've made it inaccessable. The IP address has changed and I can't get into it at all. He gave me some reset instructions that I don't really understand and I'm also a bit scared about doing so I just feel like they've rendered my NAS completely useless. I use it on a daily basis and I don't really know what to do now. Completely fed up :x
The firmware was taking ages to install and then after playing around with it for a bit they've made it inaccessable. The IP address has changed and I can't get into it at all. He gave me some reset instructions that I don't really understand and I'm also a bit scared about doing so I just feel like they've rendered my NAS completely useless. I use it on a daily basis and I don't really know what to do now. Completely fed up :x
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
