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Forum Discussion
SITech
Feb 04, 2016Follower
Netgear ReadyNAS Pre-sales support?
Does NetGear offer Pre-Sales support beyond a forum anymore?
The benefit of asking pre-sales advice on the community in addition to contacting us how JennC mentioned is that on the community you can get some feedback from fellow users on what you want. It may well be that another user on the community has a similar environment and needs and may have some valuable tips from their experience.
For business use I would look at our business models (300 series and up) in the desktop line and any of the rackmount models (though the 2120 is typically used as a backup device, for primary storage for more than a small number of users I would go with the 3138 and up).
Certainly we'd much rather our customers seek pre-sales advice and get the right model than to run into issues due to picking the wrong model for the use case.
2 Replies
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- JennCNETGEAR Employee Retired
Hello SITech,
Welcome to the community!
Yes, NETGEAR support has Presales support. See http://support.netgear.com/general/contact/
Please note that Presales support means you are inquiring about a NETGEAR product that you do not have purchased yet.
Regards,
- mdgm-ntgrNETGEAR Employee Retired
The benefit of asking pre-sales advice on the community in addition to contacting us how JennC mentioned is that on the community you can get some feedback from fellow users on what you want. It may well be that another user on the community has a similar environment and needs and may have some valuable tips from their experience.
For business use I would look at our business models (300 series and up) in the desktop line and any of the rackmount models (though the 2120 is typically used as a backup device, for primary storage for more than a small number of users I would go with the 3138 and up).
Certainly we'd much rather our customers seek pre-sales advice and get the right model than to run into issues due to picking the wrong model for the use case.
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