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Forum Discussion
harris008
Dec 31, 2019Aspirant
NetGear ReadyNAS RN3138 Disk Failure
Hi All, We have a NetGear ReadyNAS 3138 fitted with 4 x 6TB Western Digital NASware disks. This is now the second time we have had disk failure on disk 2 and disk 4 causing us to loose the en...
harris008
Dec 31, 2019Aspirant
Hi,
Yes the two drives in Bay 2 & 4 were replaced. The original drives which failed were replaced by WD.
I will have to test the two disk which I removed from the storage device using lifeguard to determine if there are errors.
1. Same two bays.
2. New drives.
3. Same failure as 11 months ago.
We cannot keep replacing disks on a device where the disks in the same bays are failing.
StephenB
Jan 01, 2020Guru - Experienced User
harris008 wrote:
We cannot keep replacing disks on a device where the disks in the same bays are failing.
Understood, still it is important to rule out the drives somehow.
The warranty on the NAS is 5 years, so all RN3138s should still be covered. You could also try to do an RMA if you are the original purchaser. But I think they will want stronger evidence that it's the NAS.
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