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Forum Discussion
simplyunique
Nov 16, 2015Aspirant
Netgear ReadyNAS Ultra 4 Plus
My readynas ultra 4 plus, will not start up. Everytime i turn the system on, it suddenly turned back off. I can't buy a replacement Ultra 4 Plus, as they are not making them or servicing them any...
mdgm-ntgr
Nov 16, 2015NETGEAR Employee Retired
How suddenly does it turn off?
Does anything show on the display on the front of the NAS?
Do you recall which firmware you are running?
If you try to get the system to boot into the boot menu does it still power off?
Assuming the disks and the OS and array and volume on the disks are fine then there is a procedure to get a 516 to boot off disks taken from the Ultra 4 Plus so that you can backup your data.
simplyunique
Nov 16, 2015Aspirant
I turn the system on, only the power button lights up, then after few seconds the system shuts down.
Nothing shows up on the desplay screen.
I ma unsure about the firmware, as I have onyl updated it about 1 year ago... it still is running a verson of RAIDiator x86.
Yes, I have tried to get the system in book mode.
- Sometimes the system powers on, but no display screen, light on HDD drive lights up and power light stays on, but nothing else happens, as i cant se the display.
- It mostly just shuts down, as i press the reset button
- mdgm-ntgrNov 16, 2015NETGEAR Employee Retired
If you remove the disks (label order) what happens if you try to power on the NAS?
Pit sounds like the U4P has probably failed.
Getting a 516 sounds like the way to go.
1. Put a scratch disk (must not be from your array) in the 516
2. Update the firmware
3. Verify the firmware update completed successfully
4. Shutdown the 516 then remove the scratch disk
5. Move your disks across and power on the 516 NORMALLY.
If all goes well the NAS should come up with access to your data so you can access Frontview and:
6. Backup your data
7. Verify your backup is good
8. Do a factory default (wipes all data, settings, everything)
9. Restore your data from backup
If the 516 does not come up doing a normal boot then contact support and don't try anything else.
- simplyuniqueNov 16, 2015Aspirant
The same things happens what I remove the disks.
I will the ReadyNAS® Ultra 6 Plus work also, or is it better to buy the 516?
I will try recoving the files on a new nas and let you know.
- simplyuniqueNov 17, 2015Aspirant
I have brought the readynas 516 and updated the firmware.
It can pick up my raid 5, but can't access the data from frontview or on PC.
How can I get access to my data to back it up?
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