NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New 314 Setup disc issue #24176545
I just purchased a diskless 314 yesterday, installed 2 x New WD Red 2TB discs. Everything went fine until I added 2 more of the same drive that I had erased while inside my Duo v2. This caused the 314 to just get stuck on Booting up, removed of them and the system boots OK. Did a factory reinstall and put the 2 discs back in and currently I,m seeing the Resync Data message and all disc lights are green but what confuses me is the view via Readycloud shows discs 1 & 2 as green but 3 & 4 are greyed out. Should I have formatted those 2 drives on a PC first ? Firmware is 6.1.9 btw. Thankyou in advance for any help
10 Replies
Replies have been turned off for this discussion
- Best to delete the partitions on disks before adding them so they can automatically be added to the array.
Perhap is the volume status under a volumes in the Dashboard. The initial resync of the two drives installed when you did a factory default needs to complete before the system can add the extra drives to the array. - I should have clarified the ReadyCloud issue, the disconnected and now diskless Duo v2 shows up on the ReadCloud Android App on both my Galaxy S4 phone and Galaxy Note 10.1 tablet despite clearing the Cache/unistalling/reinstalling the App. I have submitted a support ticket #24176545, it would appear its an App issue not hardware.
Cheers Simon - Responded to your case. Please setup the Teamviewer access so we can delete the old device from your Remote account.
- Thank you mdgm, I have spoken to a gentleman at Support and my case has been escalated to another level. The issue of an old device still showing in Readycloud and Readynas Remote can be fixed at Server level without Teamviewer. Thank you very much with your help. BTW all 4 x 2TB WD Reds installed and working fine after a couple of resyncs and a data reshape whatever that means? Looking forward to Disk spin down in the next Firmware update.
Cheers Simon - For some reason I missed the update to your case.
So you have had that issue fixed without Teamviewer?
It can certainly be fixed at server level but it would require you providing your ReadyNAS Remote credentials and details on the NAS units such as the hostname and MAC address to properly identify which is the old device that needs to be deleted.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
