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Forum Discussion
Solved
RBR40 setup issues
I have rbr40 with supplied RSB40. I wanted a 2nd RBS40 satalite to extend system and replace existing old equipment.
New satellite arrived and was still running version 1 of software. Online updates and manual failed.
Tech support sent me file to role back new satalite which worked, I can’t now update salatlite to new versions and incompatible message on manual update.
I rolled back router to version 1 and now can’t update to version 2 as always same message, device not compatible. I need the daisy chain option for satalites.
As it’s stands the product is now useless!
Any help or a fix would be much appreciated
New satellite arrived and was still running version 1 of software. Online updates and manual failed.
Tech support sent me file to role back new satalite which worked, I can’t now update salatlite to new versions and incompatible message on manual update.
I rolled back router to version 1 and now can’t update to version 2 as always same message, device not compatible. I need the daisy chain option for satalites.
As it’s stands the product is now useless!
Any help or a fix would be much appreciated
Finally it’s all solved and upto date. The process I ended up taking was as follows
I updated the router first to 1.11.0.20 following the advice from FURRYe38
once the router came back online i was promted to update from the system itself via the app. This done the router to the latsest version and still skipped the satalaite so i thought i was back to were i started two days earlier.
i then had to manually update the new satalite to version V2.0.0.56 on the advice of DickDuke.
Manual update to 2.1.2.18 then onto the latest via onine update as manual would still return errors.
i would like to thank all those who replied to my plight as even the netgear tech support could not resolve my issue!
8 Replies
If you downgraded the router to match the satellite, then upgrade the statellite, you may need to download a intermediate or middle of the road FW version and apply that to the satellite before applying the most current version. Once you get the satellite fully upgraded, do the same thing with the router, use an intermediate FW version then apply the most current version.
- No matter what file i download both satalite or router I always get the message
The firmware is incompatible!What FW version is the router on right now? Satellite?
- Router is v1.4.0.24
Satalite Original is V2.2.1.210
New satalite now stuck on V.1.11.0.20 this is what their tech support suggested and won’t update to any from next one up to the latest
