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New install - 2nd hard drive seems DOA?
Just got my Readynas Ultra 2 today with 2 x Seagate Barracuda 2TB disks (ST2000DL003 - on the HCL ok).
One drive is 100% and I've got the NAS up and running with that in slot 1. However, the 2nd drive seems to be rather sick. On inserting it into the NAS, it spins up... then clicks and makes a series of beeps. I've done a search and seen that the Readynas itself doesnt beep - but the HD can make a beep like noise if faulty.
Either way... when its done its beeping (12 of) the drive shows up in Frontview as failing the SMART test. Is shows up as a totally different Seagate model with a 3GB capacity!
I was worried that the Readynas bay 2 was the problem - so did a soft shutdown and swopped this dodgey drive into disk slot 1 on its own. It clunks and beeps and the NAS cant start up or do a factory install to that drive.
So... can you confirm... this is a dead HDD isnt it?
One drive is 100% and I've got the NAS up and running with that in slot 1. However, the 2nd drive seems to be rather sick. On inserting it into the NAS, it spins up... then clicks and makes a series of beeps. I've done a search and seen that the Readynas itself doesnt beep - but the HD can make a beep like noise if faulty.
Either way... when its done its beeping (12 of) the drive shows up in Frontview as failing the SMART test. Is shows up as a totally different Seagate model with a 3GB capacity!
I was worried that the Readynas bay 2 was the problem - so did a soft shutdown and swopped this dodgey drive into disk slot 1 on its own. It clunks and beeps and the NAS cant start up or do a factory install to that drive.
So... can you confirm... this is a dead HDD isnt it?
4 Replies
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- try to run a disk diagnostic
http://www.seagate.com/www/en-us/suppor ... s/seatools winglessangel07 wrote: try to run a disk diagnostic
http://www.seagate.com/www/en-us/support/downloads/seatools
I'll try that tomorrow.. I'm all laptops here and not a desktop in sight! Will try it in a work PC tomorrow then. Thanks.- Tested the drive. Dead. Wont even read the serial number. Lesson to be learned here about buying off pixmania.co.uk
They tell you to go straight to Seagate. Seagate take it in and give you a refurb unit. Thats not good for a 1 day old product. You wouldnt get that with Amazon. - You are right about Amazon. Some drives do arrive DOA, generally from poor handling during shipment. The vendor should always take a DOA drive back. You may want to try to contact Seagate Customer Service before processing the RMA and see if they have any better policy.
I think once you ship the drive off on the RMA there won't be anything they can do as the RMA depot won't have anything except refurbished drives.
While I have never had any DOA drives, except for three drives in my inventory, they all came from either Newegg or Amazon here in the U.S. The three other drives, one came from a retail brick and mortar store after one drive in a two drive array failed and I didn't have a spare on hand, the other two came directly from Western Digital for PC use, not NAS use.
However, I have three Seagate refubished drives in service (two in ReadyNAS units) and have yet to lose one prematurely, but there's always that first time.
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