New readynas 516 but no PLEX

Did you turn Plex on under Apps? Note that the first time Plex is started it needs to download some binaries that aren't included in the firmware.

Doh!!!!!

Thanks so much. I feel stupid and relieved at the same time.

s4mb4 wrote:
So I have a new 516 with OS6. I bought for the CPU and Plex.... I see the plex icon under apps, but I cannot access plex on http://ip_address_of_nas:32400/web How do I get to the plex web page on this new device?????

First time turning ON Plex service will take longer because we need to install the package. We apologize that there is no feedback to user whether it is ready to use or not (This will be fixed in the next 6.0.5 release). Please give it a few more minutes and try again.

Thanks

Thanks....coming from the readynas pro business, I got a little freaked out.
My old readynas pro business has performed very well, I am hoping for better....

I have no way to enable Plex on my 516. It doesn't show up in the Apps list. How can I enable it if it's not showing up?

OK, so I updating to 6.0.4 and Plex now shows up, but I get an error message right away that it couldn't be installed. I've opened a case (21090744), let's see if Netgear can fix it :-/ So far, I am very much liking this unit, but am a little bummed by the rough edges like Plex not showing up, then failing to install, and the fact that I had to factory default the unit upon receiving it to get it to boot...

Anyone have an idea on when 6.0.5 will appear and also how we might keep up with Plex updates?

Netgear support had me do an OS Reinstall to no effect, then they tell me that the Genie+ Marketplace is down and that Plex is downloaded from there...OK, makes sense, but why can't we install add-ons via .bin files like on the older devices?

Plex is a pre-installed add-on included in the firmware. It does not rely on the Genie Marketplace being enabled. When you first turn on the Plex service it downloads the binaries for the Plex service (they are not included in the firmware itself presumably in order to keep the size of the firmware image down to as small a size as possible).

Did you try removing the Plex add-on before doing the OS Re-install? If not, try this. If it doesn't show up and can't be removed, perhaps ask support if they can remotely login to your unit to make sure all traces of the add-on are removed. You could then try another OS Re-install.

6.0.5 is due for release soon.

mdgm wrote:

Plex is a pre-installed add-on included in the firmware. It does not rely on the Genie Marketplace being enabled. When you first turn on the Plex service it downloads the binaries for the Plex service (they are not included in the firmware itself presumably in order to keep the size of the firmware image down to as small a size as possible). Did you try removing the Plex add-on before doing the OS Re-install? If not, try this. If it doesn't show up and can't be removed, perhaps ask support if they can remotely login to your unit to make sure all traces of the add-on are removed. You could then try another OS Re-install. 6.0.5 is due for release soon.

Hi, when I did the OS re-install, the Plex app was not working or enabled. There's no way to remove it from the control panel that the user is given...it appears that it is in fact just a stub. I've updated the case again, according to the systemd-journal.log, apt is puking over unmet dependencies:

May 06 07:28:35 telesto start.sh[26510]: Hit http://mirrors.kernel.org wheezy Release.gpg
May 06 07:28:35 telesto start.sh[26510]: Hit http://mirrors.kernel.org wheezy Release
May 06 07:28:35 telesto start.sh[26510]: Hit http://apt.readynas.com 6.0.4 Release.gpg
May 06 07:28:35 telesto start.sh[26510]: Hit http://mirrors.kernel.org wheezy/main amd64 Packages
May 06 07:28:36 telesto start.sh[26510]: Hit http://apt.readynas.com 6.0.4 Release
May 06 07:28:36 telesto start.sh[26510]: Hit http://apt.readynas.com 6.0.4/updates amd64 Packages
May 06 07:28:36 telesto start.sh[26510]: Hit http://apt.readynas.com 6.0.4/apps amd64 Packages
May 06 07:28:36 telesto start.sh[26510]: Hit http://apt.readynas.com 6.0.4/main amd64 Packages
May 06 07:28:37 telesto start.sh[26510]: Reading package lists...
May 06 07:28:37 telesto start.sh[26510]: Reading package lists...
May 06 07:28:37 telesto start.sh[26510]: Building dependency tree...
May 06 07:28:37 telesto start.sh[26510]: Reading state information...
May 06 07:28:37 telesto start.sh[26510]: You might want to run 'apt-get -f install' to correct these:
May 06 07:28:37 telesto start.sh[26510]: The following packages have unmet dependencies:
May 06 07:28:37 telesto start.sh[26510]: tzdata-java : Depends: tzdata (= 2013b-2) but 2013b-1 is to be installed
May 06 07:28:37 telesto start.sh[26510]: E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
May 06 07:28:37 telesto start.sh[26510]: /apps/plexmediaserver/start.sh: 15: /apps/plexmediaserver/start.sh: /apps/plexmediaserver/Binaries/Plex Media Server: not found