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Forum Discussion
New Router = Can't Find RN424 drives
My RN424 is connected to a netgear network switch (GS116), and the switch is connected to a ~20-year-old T-Mobile TM-AC1900 router (rebadged ASUS router), which connects to my DSL modem. This setup h...
Thank you for the quick and succinct reply.
At present, I have no way of logging into the T-Mobile Gateway's admin interface. Although the product label indicates an admin IP address (192.168.12.1) and a password, when I attempt to access it, all I see is a high level status page (e.g. signal strength) with the IP address in the browser bar changed to 192.168.1.1.
I have no idea on what features that the admin interface may even present. There is no printed manual available online, as far as I can tell.
I had consulted T-Mobile technical assistance and even made it is as far as a supervisor, explaining that I needed to access the admin interface, and she filed a "ticket" to obtain that information and promised to get back to me on the following evening, and that was two nights ago. I'll contact them shortly when I have an hour or so to see what the status of that request is.
At present, I have no way of logging into the T-Mobile Gateway's admin interface
Is there a label that gives you the model?
Also, there is a management app you could try.
- https://www.t-mobile.com/support/home-internet/app
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