NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New SMART disk errors detected
I received an email with the following information.
Reallocated sector count has increased in the last day.
Disk 2:
Previous count: 0
Current count: 1096
Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Unfortunately I am a complete technophobe (someone set my ReadyNAS up for me), and have now gone into a blind panic that the drive is failing and I have no idea what to do. This is the first time that I've received this and the fact that the 'current count' is so high makes me worried. I presume the problem is the drive and not just some anomaly.
I have a ReadyNAS-Duo with Seagate ST2000DL003-9VT166 drives (x2) and am running on a Mac OSX.
Any help would be much appreciated.
Thanks
Reallocated sector count has increased in the last day.
Disk 2:
Previous count: 0
Current count: 1096
Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Unfortunately I am a complete technophobe (someone set my ReadyNAS up for me), and have now gone into a blind panic that the drive is failing and I have no idea what to do. This is the first time that I've received this and the fact that the 'current count' is so high makes me worried. I presume the problem is the drive and not just some anomaly.
I have a ReadyNAS-Duo with Seagate ST2000DL003-9VT166 drives (x2) and am running on a Mac OSX.
Any help would be much appreciated.
Thanks
4 Replies
Replies have been turned off for this discussion
- That disk is bad and needs replacing.
Do you have a backup? - No I don't, only disk 1. How do I replace the disk? Not even sure which one to buy!
- Either a Seagate NAS / WD Red 2TB drive should work.
That is, either an ST2000VN000 or a WD20EFRX.itsjasper wrote: Either a Seagate NAS / WD Red 2TB drive should work.
When you get the new disk, remove the old one with the NAS running, and hot-insert the replacement.
While you are waiting for the new disk, back up your data.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
