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Forum Discussion
miels
Dec 08, 2015Tutor
No access to admin webinterface or SSH after upgrade to 6.4.1
Fyi: I've already created a support ticket (#26151441) for the following (support has expired but tried anyway though, since this doesn't seem to be the first occurence of this issue), but perhaps th...
- Dec 09, 2015
You updated from 6.2.3 Beta 8 to 6.4.1.
The security certificate for the admin web interface was a little messed up. I fixed that and I think the apache service has now started.Please check if the problems you were having are now resolved.
miels
Dec 08, 2015Tutor
Update: First reply of support: device isn't covered by support anymore, please pay for support :(. Kindly asked for some more advice.
- StephenBDec 08, 2015Guru - Experienced User
miels wrote:
Update: First reply of support: device isn't covered by support anymore, please pay for support :(. Kindly asked for some more advice.
Well, OS6 on the ultra isn't supported at all - its actually surprising that they offered paid support. Perhaps someone here from netgear will offer to go in remotely and take a quick look (sometimes they do).
Since SMB is still working, I suggest you make (or update) a backup. You might need a factory reset to get the system running again.
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