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Forum Discussion
dknoebel
Aug 22, 2016Aspirant
No access to admin webinterface and Management Service is Offline
We have a Ready NAS 204.
We cannot access the Web Interface after a power test of our tech-department.
The Raidar says: Management Service is Offline.
systemctl status readynasd says:
readynasd.service - ReadyNAS System Daemon
Loaded: loaded (/lib/systemd/system/readynasd.service; enabled)
Active: inactive (dead) (Result: core-dump) since Fri, 19 Aug 2016 13:38:05 +0200; 3 days ago
Process: 22514 ExecStart=/usr/sbin/readynasd -v 3 -t (code=dumped, signal=SEGV)
Status: "Importing DB"
CGroup: name=systemd:/system/readynasd.service
Segmentation fault (core dumped)
The Readynasd log says:
[16/08/19 12:37:29] 19293:19293 readynasd.c:992 () readynasd log started
[16/08/19 12:37:29] 19293:19293 context.c:177 (debug) NEW GLOBAL_CONTEXT: db.sq3=0x1fc9838
[16/08/19 12:37:29] 19293:19293 context.c:213 (debug) NEW GLOBAL_CONTEXT: event.sq3=0x1ff5560
[16/08/19 12:37:29] 19293:19293 context.c:216 (debug) NEW GLOBAL_CONTEXT: globalctx=0x1fc9260
[16/08/19 12:37:29] 19293:19293 readynasd.c:1164 () readynasd started. (restarted=0)
everything else works. (like the smb shares and ssh)
any suggestions?
It looks like a bug was hit when attempting to parse an invalid rsync config file. Can you check the contents of /etc/frontview/rsync/Shares.conf?
6 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
Which firmware are you running?
# cat /etc/os_version
So this "power test" meant turning the power off triggering an unsafe shutdown?
Can you download the logs using RAIDar 6.1 and send them in (see the Sending Logs link in my sig)?
- dknoebelAspirant
It's ReadyNASOS!!version=6.5.1,time=1466115662,arch=arm,descr=ReadyNASOS
Yes, they were testing the emergency power generator and the power lines. So it was an unsafe shutdown.
- mdgm-ntgrNETGEAR Employee Retired
Can you compress the core dump
# lzma -9 /var/cores/core-readynasd
and send that to us as well?So it has been working fine after you updated to 6.5.1 until the power to the system was cut?
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