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no access to nas using radar or via website
Reset the NAs to factory settings. Cab access the frontview on browser but it does not show shares or lists on the left hand side. I can change the password OK. Have tried using Radar (latest version...
Have you tried entering \\nas-ip-address in the File Explorer address bar?
Maybe also try posting a screenshot of what you do see in Frontview.
What size disks are you installing?
Hi Stephen B, thanks for that
I've tried all mentioned:-
Entering NAS ip address gets me into main page which is BLANK on shares and no list on the L.Hand side. I can get to password change that's all.
Drives is 2 x 500gb that were OK previously and have been checked fully.
As noted before I'ver dried Radar app and checked that additionasl s/ware is present
So...??????
John
Johncrisps wrote:
Entering NAS ip address gets me into main page which is BLANK on shares and no list on the L.Hand side. I can get to password change that's all.
Entering \\Nas-IP-address in the file explorer address bar won't launch your browser. Note the direction of the slash.
What browser are you using? Do you know what firmware is installed on the NAS (RAIDar might tell you that)?
Item 1 noted.
I've tried the following browsers on a win 7 and win 10 PCs, Edge, explorer, firefox, opera and an Avast browser, no luck.
Radar is not able to see any detail as described before.
Yhanks for the reply.
Johncrisps wrote:
Entering NAS ip address gets me into main page which is BLANK on shares and no list on the L.Hand side. I can get to password change that's all.
You do need to enter http://nas-ip-address/admin to get into the web ui. http://nas-ip-address alone will look blank if there are no shares configured for http access. FireFox should work with newer firmware (4.1.16 for sure) - if the firmware is very old, then you could also try internet explorer 11 (or temporarily install an old browser version).
Thank you for the info, I've now tried all the suggestions and also the following.
Set up the NAS on a different, separate non internet connected router,
Disbled all virus and other protection, tried access with win xp, win7 and win 10 machines but still no luck.
Conclusion is that the unit is kaput, so will now salvage the drives and bin the unit for a new more up to date model.
I thank you for your kind help and suggestions over the last few days.
All the best
John
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