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Forum Discussion
ckWeb
Apr 28, 2016Aspirant
No connection after update from 6.2.4 to 6.4.2
I upgraded from version 6.2.4 to 6.4.2.
After that the NAS was very slow.
The next day after a new startup of the NAS I could not connect to the NAS using the weblink: "https://nas-xx-xx/admin".
The connection is timed out.
Also in the Windows Explorer I get the message:
"Microsoft Windows Network Cannot find the network path.
This connection hasn't been restored."
The lights on the NAS are burning normally.
What can I do to connect to my NAS again?
Thanks, ckWeb
Problem solved!
1. After resetting the router to which the RN102 is connected the connection was back again.
Still very slow however.
2. Switched of Antivirus and now the system is fast as before!
So there seems to be a bug in the Antivirus software of OS 6.4.2.
2 Replies
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- ckWebAspirant
Problem solved!
1. After resetting the router to which the RN102 is connected the connection was back again.
Still very slow however.
2. Switched of Antivirus and now the system is fast as before!
So there seems to be a bug in the Antivirus software of OS 6.4.2.
- JennCNETGEAR Employee Retired
Hello ckWeb,
Engineering team is already aware of the performance problem when AntiVirus is enabled. Next FW release is the fix. Please see ReadyNAS OS 6.4: Antivirus causes SMB performance issues article.
Welcome to the community!
Regards,
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