NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pumpichank
May 11, 2016Luminary
No email notifications when backups complete
I am running version 6.4.2 on my ReadyNAS 312. I have the email setting set up correctly, and test emails get through just fine. However, all my backup jobs are set "On completion send: full bac...
pumpichank
May 23, 2016Luminary
However, even with the reverted values, email notice on backup complete still gets sent.
BrianL2
May 23, 2016NETGEAR Employee Retired
Hi pumpichank,
Welcome to the community!
Thanks for the feedback and for letting us know that you've encountered a weird behavior with the e-mail alerts after the update. Could you confirm if all email/s saved were cleared prior adding a new one or re-entering your e-mail address.
Kind regards,
BrianL
NETGEAR Community Team
- pumpichankMay 23, 2016Luminary
Okay, after further testing, what happens is that the From field in the Advanced Options always gets reset to the first email address in the Alert Contacts list.
- BrianL2May 24, 2016NETGEAR Employee Retired
Hi pumpichank,
Not sure if this is an issue. If you want to add or delete an existing email contact, there is a minus (-) and plus (+) sign right next to Alert Contacts field under the settings page. If you will select the secondary email and configure its email settings, you need to change the email account provider to "Custom" and the rest of the fields will be empty.
Kind regards,
BrianL
NETGEAR Community Team
- pumpichankMay 26, 2016Luminary
I think the issue is that I'd like to set the From field to something that is more easily filtered. E.g. 'readynas@example.com'. This isn't possible because the From always gets reset to the first alert email address.
- pumpichankMay 26, 2016Luminary
Done!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!