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No network link after disk 1 failure #19879784
Recently my Pioneer Pro's disk 1 failed and now, once fully booted, it does not recognize any network link from either of its ethernet ports, either when connected directly into the modem or even when...
I can't quite believe this but the second RMA unit I just received doesn't work either. Same "no network link" problem as per my original and the first RMA "refurbished" replacement I received, only this time RAIDar doesn't see it on the network at all AND its rear reset button (to access the maintenance menu) is either missing or jammed - presumably by the previous owner prior to getting it replaced. I seem to be a guinea pig for Netgear to send their allegedly "refurbished" RMA ReadyNASes for me to confirm that they haven't been properly "refurbished". I fear my patience is being mistaken for kindness at this point.
All ReadyNAS units I've received units have been tested on a second network with a different router (a perfectly functioning Netgear CG3100 instead of a perfectly functioning Billion 7800N). Both routers were set as DHCP servers. The "no network link" problem was confirmed in each case.
Starting to wonder if I'm being punk'd. I've been looking around the room for a hidden camera all day. At $40 a pop reply-paid to return these RMA ReadyNASes, you'd think Netgear would consider testing them before sending them out. But who the hell am I to tell them how to run their company? I'll just keep sending them back and getting them to pay for shipping each time.
Brian of Tech Support has organised *yet another* RMA authorisation (my 3rd in the space of a week), and after initially advising me over the phone that his boss had authorised a brand new ReadyNAS be sent out to me, has just emailed to advise they have no brand new ones left so they'll send another one out "and see if this one works or not". I mean, you know. Unbelievable.
If this third one doesn't work, my next phone call will be to the government department for consumer affairs.
All ReadyNAS units I've received units have been tested on a second network with a different router (a perfectly functioning Netgear CG3100 instead of a perfectly functioning Billion 7800N). Both routers were set as DHCP servers. The "no network link" problem was confirmed in each case.
Starting to wonder if I'm being punk'd. I've been looking around the room for a hidden camera all day. At $40 a pop reply-paid to return these RMA ReadyNASes, you'd think Netgear would consider testing them before sending them out. But who the hell am I to tell them how to run their company? I'll just keep sending them back and getting them to pay for shipping each time.
Brian of Tech Support has organised *yet another* RMA authorisation (my 3rd in the space of a week), and after initially advising me over the phone that his boss had authorised a brand new ReadyNAS be sent out to me, has just emailed to advise they have no brand new ones left so they'll send another one out "and see if this one works or not". I mean, you know. Unbelievable.
If this third one doesn't work, my next phone call will be to the government department for consumer affairs.
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