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Solved
No volume exists
Hi all,
I've experienced an unexpected behavior on my RN31600 (Firmware 6.1.6) after a drive failure (slot 4) I swapped the failed drive for a new one but instead of rebuilding the RAID volume...
Hi jisaacmurray,
L3 has now remotely accessed the NAS and making correction to it. The NAS will be rebooted into Normal mode afterwards.
Regards,
jisaacmurray wrote:
(Firmware 6.1.6)
This is ancient firmware (Feb 2014). You should update it after you get your problem resolved.
Hi jisaacmurray,
Please enable SDM (Secure Diagnostic Mode) on your NAS. We will try to fix the problem on your NAS. You may enable that by going to System>Settings>Support. Please PM me the 5-digit port number after enabling it.
Regards,
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