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Forum Discussion
davidburchett52
Jan 18, 2019Tutor
No volume exists
Hi,
I have a Readynas RN10400 with firmware version 6.9.4
It has 4 x Seagate NAS ST3000VN000 disk drives orginally X-RAID but since issue the system shows RAID 5 and zero free space.
...
- Jan 18, 2019
Hi davidburchett52,
You may download the logs and upload it to a file sharing site then PM me the download link. We may be able to check what would cause the volume to become inactive.
I also agree with @StephenB that it will be best to contact NETGEAR support so they can assist you in finding what caused the issue and with the data recovery as well.
Regards,
StephenB
Jan 18, 2019Guru - Experienced User
I think your best option is to contact paid support via my.netgear.com.
FWIW, it sounds to me like your NAS is used for primary storage, not really as a backup device.
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