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No volume exists
Hi,
I have a Readynas RN10400 with firmware version 6.9.4
It has 4 x Seagate NAS ST3000VN000 disk drives orginally X-RAID but since issue the system shows RAID 5 and zero free space.
...
Hi davidburchett52,
You may download the logs and upload it to a file sharing site then PM me the download link. We may be able to check what would cause the volume to become inactive.
I also agree with @StephenB that it will be best to contact NETGEAR support so they can assist you in finding what caused the issue and with the data recovery as well.
Regards,
Hi davidburchett52,
You may download the logs and upload it to a file sharing site then PM me the download link. We may be able to check what would cause the volume to become inactive.
I also agree with @StephenB that it will be best to contact NETGEAR support so they can assist you in finding what caused the issue and with the data recovery as well.
Regards,
Thanks for your replies guys...
I've got the NAS working again but have one remaining issue that I've seen in other posts, one of my disk's (the newest one) is triggering the following error message in the log:
Disk: Detected high uncorrectable error count: [3392] on disk 4 (Internal) [ST3000VN000-1HJ166, W6A1GT98]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
I plan to make a copy of all my data then run tests on the disk 4 and also reset the NAS back to factory default before copying the data back on to the NAS.
If the errors on disk 4 continue I'll open a new ticket.
Thanks again for your responses.
David
davidburchett52 wrote:
Disk: Detected high uncorrectable error count: [3392] on disk 4 (Internal) [ST3000VN000-1HJ166, W6A1GT98]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
This error is being reported by the drive - the NAS is just forwarding the problem to you. It's most likely an early failure in the drive itself.
So test the drive in a Windows PC with Seatools. You can connect it either with SATA or a USB adapter/dock.
If you just purchased the drive, you could also just exchange it with the seller for a new one.
Thanks Stephen,
That's exactly what I intend to do and will report back with the results.
Data transfer is incredibly slow using widows explorer, three days so far and only 16% through a 2.15 TB folder/share...
All the best
David
Hi:
I have the same problem.
How do you resurrect your Disks?
Thank you in advance.
vialta wrote:
I have the same problem.
How do you resurrect your Disks?
If your system won't boot, then start by testing them.
If you have access to a Windows PC, then power down the NAS, and remove the disks (labeling by slot). Then connect them to the PC (either with SATA or a USB adapter/dock), and test them with vendor tools. That would be lifeguard for western digital and seatools for seagate. I don't recommend letting the diagnostics repair the disks - just test them.
If your system is booting, then download the logs. You can PM JohnCM_S or Marc_V and ask them to analyze them for you. Don't post a link to your logs publicly here.
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