Forum Discussion

Aspirant

Feb 01, 2017

Not able to connect to NAS-share on Mac OS 10.11.6

Hi, I have a really bizare issue and am really at loss ... In a small network, there's a mac mini, an iMac and a MacBook Pro, all running 10.11.6. The mini and the MacBookPro can connect to ...

Aspirant

Feb 02, 2017

Take a look at the network settings on your MAC's to confirm they are all set the same. Could be the router or DNS settings are different (or even the subnet mask if you are not using DHCP) on the machine having problems..

bartw

Aspirant

Feb 02, 2017

I'm using DHCP and I did check that netmasks, gateways, DNS are all the same.

StephenB
Guru - Experienced User
Feb 02, 2017
I don't own macs, so I don't have a lot of advice to offer.

You might want to reset the file and network access on one of the shares (via the NAS web ui) and see if that helps. Turning SMB/AFP off and then on again might also be a good thing to try.

Netgear support probably could help - there are some back-end settings in the NAS that they can change. If you are the original purchaser, and purchased between 1 June 2014 and 31 May 2016 then you have free lifetime chat support. Otherwise they will charge.
- bartw
  Aspirant
  Feb 02, 2017
  I'm a powershift partner ;-)
  - StephenB
    Guru - Experienced User
    Feb 02, 2017
    bartw wrote:
    
    I'm a powershift partner ;-)
    
    Better still.
    
    You can perhaps PM mdgm-ntgr with a link to the thread.