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Not getting email alerts from ReadyNAS Pro 4
ReadyNAS Pro 4 running RAIDiator 4.2.31
Occasionally when I log into FrontView, an alert pops up about disk health.
Today I got an alert popup.. "Reallocated sector count has increased in the last day. Disk 4: Previous count: 5 Current count: 6 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk."
This error is also recorded in Frontview -> Status -> Logs
The ReadyNAS is supposed to be emailing me these alerts (and I've had them in the past, although I dont recall any in a long time), so it seems email alerts have stopped working at some point.
When I go to System -> Alerts, my email is configured properly, and clicking 'Send test Message' sends an email successfully.
When I go to System -> Alerts -> Settings, all the event types are ticked, meaning it should generate an email anytime these happen
How can I troubleshoot this?
Thanks
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
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Sounds like you should replace the disk before you go back and troubleshoot the email alerts.
Yeah, I'll be replacing a drive tomorrow.
My worry is, I would not have known about this, had I not been trying to troubleshoot unrelated RAIDar issues on all 3 NAS (my other thread).
There are also a few other historic health alerts in the log, which I didnt recieve an email for, so it's kinda concerning
You can download the log zip file, and then look in msmtp.log. That should give some clues as to whether the alert was successfully sent.
Maybe also double-check your email spam folder.
If you are using a corporate mail server, then it's possible that it is quarantining some email (and depending on corporate policies you might not be able to see what it is filtering out).
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