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Forum Discussion
NS104 Unknown RAID Need Help with recovery
Hello Community,
Yesterday I woke to a few Emails from my Ready Nas 104. There seemed to be an issue over night and the system went into a Data Unavailable state. This has caused a mayjor outage to data on the device. I Need to attempt to recover this information and am pleading for assistance. If anyone is able to assist. Please let me know.
version 6.10.X
[23/06/17 23:51:14 AEST] notice:disk:LOGMSG_ADD_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z1RPCQ was added to Channel 1 of the head unit.
[23/06/17 23:51:15 AEST] warning:volume:LOGMSG_HEALTH_VOLUME Volume data health changed from Redundant to Dead.
[23/06/17 23:51:26 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z1RPCQ was removed from Channel 1 of the head unit.
[23/06/17 23:51:30 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000VX008-2E3164 Serial:Z52AZ56J was removed from Channel 3 of the head unit.
[23/06/17 23:55:24 AEST] err:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel 4 (Internal) changed state from ONLINE to FAILED.
[23/06/18 00:05:12 AEST] err:disk:LOGMSG_ZFS_DISK_STATUS_CHANGED Disk in channel 1 (Internal) changed state from ONLINE to FAILED.
[23/06/18 05:43:36 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z2HSZT was removed from Channel 4 of the head unit.
[23/06/18 05:46:50 AEST] info:system:LOGMSG_READYNASD_ABORTED_NOINFO ReadyNASOS service or process was restarted.
[23/06/18 05:47:09 AEST] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
10 Replies
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Retired_Member wrote:
[23/06/17 23:51:14 AEST] notice:disk:LOGMSG_ADD_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z1RPCQ was added to Channel 1 of the head unit.
[23/06/17 23:51:26 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z1RPCQ was removed from Channel 1 of the head unit.
[23/06/17 23:51:30 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000VX008-2E3164 Serial:Z52AZ56J was removed from Channel 3 of the head unit.
[23/06/18 05:43:36 AEST] warning:disk:LOGMSG_DELETE_DISK Disk Model:ST2000DM001-1ER164 Serial:Z4Z2HSZT was removed from Channel 4 of the head unit.Can you confirm that no one added/removed these disks?
I'd start by powering down the NAS. Remove the disks labeling by slot. Then connect them to a PC (either with SATA or a USB adapter/dock) and test then with Seatools. If the short test passes, run the full test.
Hello Stephen B.
Thanks for the reply.
I am 100% sure they were not removed. There was a power issue with the powersupply not connected correctly. I't been plugged in since 2015 and the main to the stepdown was llose. So I am 90% sure that was the issue.
The NS104 console has disk test. Do you know some reason that is not good to use to test?
Any ideas on getting the volume online without having to pull the disks?
(fwiw, there is no NS104 ReadyNAS).
But normally the disk test is on the volume settings wheel - not sure if you can run it. But it would be reasonable to do it if the system will let you.
It would also be good to download the log zip file from the logs page.
Retired_Member wrote:
Any ideas on getting the volume online without having to pull the disks?
Is ssh enabled on the NAS?
Do you have any experience with the linux command line?
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