NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NV+ - Raidiator 4.1.12 upgrade - no access now
I just upgraded an NV+ from Raidiator 4.1.10 to 4.1.12. Now I cannot access the NAS Frontview from my browser (Firefox 12.0). It gives the error message "Unable to connect - Firefox can't establish a connection to the server at 192.168.1.103". I have rebooted it several times, and Raidar does see the NAS at this address. When I try to access through "setup" in Raidar, I cannot and get this error message in the browser window.
Is there a problem with this new firmware version (4.1.12), and if so, how do I roll back to 4.1.10? Can someone help me to regain access to the NAS through Frontview? Thank you!
Is there a problem with this new firmware version (4.1.12), and if so, how do I roll back to 4.1.10? Can someone help me to regain access to the NAS through Frontview? Thank you!
13 Replies
Replies have been turned off for this discussion
- Do you have SSH access?
Did you have any add-ons installed? If so, which ones? - What is "SSH access"? I've upgraded the firmware a number of times and had no problem until this version.
I had a number of add-ons installed - that I can remember - bitorrent, photos, dlna, transmission, rutorrent 3.3, DASMonitor, Xplorer, php,? - SSH access would be enabled via installing the EnableRootSSH add-on: http://www.readynas.com/?p=4203
This enables SSH for the 'root' user. Did you install that?
Sounds like one or more add-ons may need to be installed over the top of themselves (e.g. PHP). - Thanks for your reply. No, I did not install "EnableRootSSH" as an add-on. How can any add-ons be installed over again, when Frontview can't be accessed? Thanks!
- Check your PMs
- Hi, thanks for asking to access my Nas to take a look at it. Are you Netgear tech support? If I can't access the Nas with Frontview, how the heck would I put it in "tech support mode" for you to look at, give you the ip, and then how do you access my Nas? What is "tech support mode"? I think I installed 2 different PHP add-ons. I still can access the Nas via Windows file explorer. Can the PHP just be deleted from explorer? Can I somehow re-install it with explorer?
- Not NetGear tech support. But this is a relatively simple issue to fix. Your NAS boots fine and you can access your data, so it's just something stopping Frontview from working. Probably an add-on that could be removed or installed over the top of itself.
The only way to fix a problem like this would be to use SSH if enabled (you have indicated that it isn't) or to use tech support mode. I PM'd you instructions on how to use that mode.
Tech support mode is a low level diagnostics mode. It's useful for remote diagnosis and fixing of problems including problems far more serious than the problem you are currently facing. - hi hope this helps on my system it was the PHP5 add on stopping Frontview. I renamed this file for now:-
\etc\frontview\apache\addons\00_php5module.conf - Thanks for your reply, Mark. Where did you find this file - what is the full path. I've looked everywhere and can't find a php5module - both on my computer and the ReadyNas. I can't even find a "frontview" directory! Thanks again for assistance.
- He gave you the full path. This is on the OS partition of the NAS (e.g., you need to log in via ssh to find it).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
