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Bardeaux's avatar
Bardeaux
Aspirant
Sep 17, 2014

NV + v2 Not upgrading (rebuild)

I had to challenges this summer: I received capacity warnings and had reoccurring disk problems.

I used to have two 3Tb disks in X-raid, and decided to get two 4Tb disks in addition to the old ones. I might have installed both simultaneously. During the resync, the problematic 3Tb disk gets a yellow light. I notice that disk 2 is corrupt, and gets a third 4Tb disk. The yellow light continues into the next day. I think some have suggested that a yellow light also might indicate that the disc is not installed correctly and must be removed and installed back, again. So, I remove the disk, the NAS sound an alarm, and I reinstall the disk. Some time later, all disks are greeen in the ReadyNAS applicatino and the dashboard. However, when I look at the info page for the server, it only displays the original capacity (2x3Tb disks in x-raid), and disk 3 does not light. Despite all of them are lit in the dashboard and the app.

The drive works, and as far as I can see, all the files are present, but it does not rebuild into an upgraded drive with 1x3Tb and 3x4Tb drives.

Dashboard
https://www.dropbox.com/s/us624978qmcwadw/dashboard.jpg?dl=0
System
https://www.dropbox.com/s/fdlqtos4um2xilg/system.jpg?dl=0
Info
https://www.dropbox.com/s/4beh49uvolzyw3k/info.jpg?dl=0


How should I proceed to rebuild the server with new drives?

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I'd try rebooting. If that doesn't help, then contact support (support.netgear.com, use email). You should still be under warranty if you are the original purchaser.
  • Hi Bardeaux,

    Not sure but I think this is the 8Tb limit expansion issue of EXT filesystem. Someone should confirm this as I am not 100% sure. :)

    If this is really the case, you will need to get your data out of the NAS, do a factory reset. Put your files back.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    If you started with 2x3TB and then expanded to 2x3TB+2x4TB, then you are going from a 3 TB volume to a 10 TB volume. That expansion is 7 TB, under the 8 TiB growth limit.

    So I don't think that's the issue here - unless you started with something smaller than 2x3TB (say 2x1TB).

    In any event, if rebooting doesn't help, contact support. They will be able to tell you if you hit the expansion limit.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You have one 3TB and three 4TB disks installed according to your enclosure.log

    Would probably be best if you backed up your data, did a factory reset and restored your data from backup.

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