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Forum Discussion
NV+ Boot Issues - Weird LED Pattern Case #16319419
I checked out the LED patterns here: http://www.readynas.com/download/docume ... AS-LED.pdf There wasn't a pattern that matched mine, so I'm hoping someone can lead me in the right direction for this...
Well I've sent messages back and forth with the Online Technical Support team, my NAS is not responding to anything they want me to try, after their last suggestion, which was to take out the drives and boot it up and try to get into "tech support" mode, and it failed, this is the message I got...
I'm pretty sure the engineers know that something is wrong with this hardware. How long will this online tech support draw out with back and forth messages? I really need to get this resolved and get to my files, if I can.
***This is an automated follow-up reply. ***
We appreciate your continuous patience and understanding. This is to acknowledge that our team has received your e-mail query however additional time is necessary to effectively process your request. One of our support engineers will get back with you very shortly. Thank you for choosing NETGEAR.
Sincerely,
Customer Support Team
NETGEAR, Inc.
I'm pretty sure the engineers know that something is wrong with this hardware. How long will this online tech support draw out with back and forth messages? I really need to get this resolved and get to my files, if I can.
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