NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NV+ frequently hangs and slow FTP transfer speed
Hi everyone!
This has been ongoing for two years but, between moving three different houses and two different countries, I didn't really have the time to look into it and just endured it.
Basically, every now and then, my NV+ just hangs: I've first noticed while playing movies, it would hang for a few seconds and then resume playing.
It got worse little by little. Ever since these issues have been lasting for even a couple of minutes, I've also been able to notice that the enclosure itself is unresponsive (although it replies to ping) and pressing the power button wouldn't do anything.
I've tried to download the logs from the GUI but haven't been able to.
So, I'm not 100% sure this is the culprit, but it's being doing it ever since installing this https://rnxtras.com/addons/transmissionbt-readynas-4-sparc addon.
Around the same time, though, disk 3 died so I figured I might have jumped to the wrong conclusion: I've replaced disk 3 and added disk 4.
Still nothing, even removing the add on didn't do any good.
This weekend I happened to have some spare time, so first I've checked the free space on the system partition (867MB used), then and I've used WinSCP to access /var/log and download what's in there.
Turn out that syslog is 361634KB and daemon.log 267363KB: both are full of transmissionBT useless information (Could not connect to tracker and all this kind of rubbish).
I have now deleted the two big files and removed transmissionBT for good, now it seems be more stable - but it's still hanging.
I have the logs available on dropbox if anyone cares to take a look (the archive is 33MB) and see whether the cause might be something other than that add on.
On a side note, ever since upgrading to RAIDiator 4.1.14, I cannot transfer over FTP faster than 1.2MB/s (when I'm lucky) to my desktop computer (the only one connected with a gigabit NIC). Should I downgrade?
Thank you! :D
This has been ongoing for two years but, between moving three different houses and two different countries, I didn't really have the time to look into it and just endured it.
Basically, every now and then, my NV+ just hangs: I've first noticed while playing movies, it would hang for a few seconds and then resume playing.
It got worse little by little. Ever since these issues have been lasting for even a couple of minutes, I've also been able to notice that the enclosure itself is unresponsive (although it replies to ping) and pressing the power button wouldn't do anything.
I've tried to download the logs from the GUI but haven't been able to.
So, I'm not 100% sure this is the culprit, but it's being doing it ever since installing this https://rnxtras.com/addons/transmissionbt-readynas-4-sparc addon.
Around the same time, though, disk 3 died so I figured I might have jumped to the wrong conclusion: I've replaced disk 3 and added disk 4.
Still nothing, even removing the add on didn't do any good.
This weekend I happened to have some spare time, so first I've checked the free space on the system partition (867MB used), then and I've used WinSCP to access /var/log and download what's in there.
Turn out that syslog is 361634KB and daemon.log 267363KB: both are full of transmissionBT useless information (Could not connect to tracker and all this kind of rubbish).
I have now deleted the two big files and removed transmissionBT for good, now it seems be more stable - but it's still hanging.
I have the logs available on dropbox if anyone cares to take a look (the archive is 33MB) and see whether the cause might be something other than that add on.
On a side note, ever since upgrading to RAIDiator 4.1.14, I cannot transfer over FTP faster than 1.2MB/s (when I'm lucky) to my desktop computer (the only one connected with a gigabit NIC). Should I downgrade?
Thank you! :D
13 Replies
Replies have been turned off for this discussion
- Have you tried reinstalling the OS? Do you do FS checks?
valfuindor wrote: Basically, every now and then, my NV+ just hangs: I've first noticed while playing movies, it would hang for a few seconds and then resume playing.
Are you watching movies via a wired or wireless connection?
What media player are you using? Is it VLC, windows media player, etc.?valfuindor wrote: I have now deleted the two big files and removed transmissionBT for good, now it seems be more stable - but it's still hanging.
Have you tried connecting your NAS directly to a PC then check if the NAS will still hang?valfuindor wrote: On a side note, ever since upgrading to RAIDiator 4.1.14, I cannot transfer over FTP faster than 1.2MB/s (when I'm lucky) to my desktop computer (the only one connected with a gigabit NIC). Should I downgrade?
Have you tried to disable/re-enable FTP on Frontview?
Are you transferring files via FTP through a wired or wireless connection?Nhellie wrote: Have you tried reinstalling the OS? Do you do FS checks?
Yes and yes- Can you share your logs? Lets check it.
Ixa wrote:
Are you watching movies via a wired or wireless connection?
What media player are you using? Is it VLC, windows media player, etc.?
Wired, VLC and the integrated players on my PS3 and TV.
It's not just that it hangs while watching movies, though: it happened while connected via SSH, listening to music, editing pictures or documents.
I wouldn't really focus on the movies.Ixa wrote:
Have you tried connecting your NAS directly to a PC then check if the NAS will still hang?
I did a while ago, because I wanted to rule out other network issues: still hanging.Ixa wrote:
Have you tried to disable/re-enable FTP on Frontview?
Are you transferring files via FTP through a wired or wireless connection?
Yes, I've tried.
Wired.
ThanksNhellie wrote: Can you share your logs? Lets check it.
I'll send you a PM with the dropbox link, thank you :)- Do you have Disable Journaling and/or Enable Jumbo frames turned on?
- Disable Journaling is on and today I've tried to disable Jumbo Frames just to see what would happen: still transfer speed capped to 1.2MB/s
- Both disk 1 and 2 have 12 ATA errors upon checking.
Nhellie wrote: Both disk 1 and 2 have 12 ATA errors upon checking.
I forgot to mention that in my opening post: the 12 ATA errors have been there basically since the beginning of time, but never increased.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
