NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NV+ powers itself off
I have an NV+ that I keep trying to use as a storage for some images however, I keep finding it powered off. I have moved it to different places in the building, connected it to ups, checked the setti...
It could just be a bad/failing PSU. Please post your serial number, as there are some units that have a known-problem with the PSU. If the unit has a serial number in the known-range, you should call support for your area. From what I understand, each Netgear regional area determines whether or not it will be covered if it's outside of the warranty period. I know those folks that live in North America have had the PSU replaced free-of-charge, even if it's out of warranty.
FWIW, it happened to me, too: viewtopic.php?f=7&t=45731&p=260466#p260466 and the PSU was replaced free of charge.
yoh-dah wrote: A small percentage of ReadyNAS NV (revision B) and NV+ owners with low-noise fanless power supply unit (PSU) may encounter a premature failure of the PSU due to elevated temperature. The ReadyNAS systems affected have Serial numbers between 000DA2010FFE and 000DA2016000. If you are unsure if your serial number falls within the hexadecimal range, you can use a hex calculator. (Click hex and overwrite the '0' with your serial number and click dec.)
FWIW, it happened to me, too: viewtopic.php?f=7&t=45731&p=260466#p260466 and the PSU was replaced free of charge.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
