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Forum Discussion
R12
Aug 17, 2011Aspirant
Occasional Kernel Panic
All,
Since I have upgraded my NV+ with four Seagate ST31000524AS Barracuda 1TB drives I get a Kernel Panic during boot-up once in about every two weeks. After a hard reset (unplugging the cable) it reboots perfectly without errors or resyncing.
I cannot find anything in the logs (because it happens during boot?) nor are there issues with the disks (according to the SMART status).
Although I have a backup of the data, and it reboots after the reset, I'm worried about loosing my data. What can I do to fix this?
thanks
R12
PS: I'm running Radiator 4.1.7.
Since I have upgraded my NV+ with four Seagate ST31000524AS Barracuda 1TB drives I get a Kernel Panic during boot-up once in about every two weeks. After a hard reset (unplugging the cable) it reboots perfectly without errors or resyncing.
I cannot find anything in the logs (because it happens during boot?) nor are there issues with the disks (according to the SMART status).
Although I have a backup of the data, and it reboots after the reset, I'm worried about loosing my data. What can I do to fix this?
thanks
R12
PS: I'm running Radiator 4.1.7.
6 Replies
Replies have been turned off for this discussion
- amac27AspirantCan you try to perform disk test? here is the link for the tools -http://www.readynas.com/kb/faq/hardware/how_can_i_verify_that_my_disk_is_bad
Also contact tech support and open a troubleshooting case. - R12AspirantI didn't try that yet but I will. I guess that it will take me four days or so. Removing disks from readynas -> connect to windows machine and test -> back to readynas and wait for resync. (repeat four times).
I'll let you know the outcome of this test.
Meanwhile, are there tests that can be run from the NV+? - R12AspirantI've run the long disk test on all four disks, without any problems. So the disks are okay.
Are there loggings available on the NV+ that keep track the events during the booting process? - sphardy1ApprenticeA firmware reinstall wouldn't hurt - if the root cause is a firmware issue (eg corrupt file) then that could be a simple & quick way to overcome without affecting your data. See FAQ for instructions
Also consider temporarily disabling any addons or non-required services - this might help narrow down the cause if the issue "disappears" so that you can start re-enabling the addons one at a time
Else, you need to download your logs and search for clues which maybe you've done given you are stating the NAS experiences a Kernel Panic - or are you sure of that given this statement?R12 wrote:
Are there loggings available on the NV+ that keep track the events during the booting process?
Same logs record the boot process - R12AspirantI have reinstalled the firmware and also reviewed the add-ons.
Since then I have rebooted about three times without problems. Let's hope it stays that way!
Thanks for your help - R12AspirantAfter a three week period of daily system starts didn't give any problems. So I think the issue has been solved!!
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