NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Oldsalesman's avatar
Oldsalesman
Aspirant
Mar 28, 2018
Solved

one workstation causes another with data on the nas to crash a program.

I have a readynas 104 with 1.8 Tbyte and firmware 6.75 which stores quickbooks data and email pst files.  One email account (5 gig of data) has been locking up.  Today I was working on the email account, and looked at the data file in explorer when another user told me that quickbooks had shut down.  I had only accessed the "email" shared drive and not the "data" drive.  As I now recall, it took some time to open the ready nas directory.  I also noticed that I had an error in email "no permission to access the file".  the workstations are Win 7, and this is Office 2016 Home & Business.

  • I have updated the firmware and am watching to see if the problem re-occurs

     

    Thank you 

2 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Your firmware is almost a year old, so you might consider updating it.

     

    Perhaps download the log zip file, and look at the disk health in disk_info.com.  It might also be useful to look in system.log and kernel.log around the times you were accessing the share.

    • Oldsalesman's avatar
      Oldsalesman
      Aspirant

      I have updated the firmware and am watching to see if the problem re-occurs

       

      Thank you 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More