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Forum Discussion
JimG1
Dec 02, 2015Guide
OS 6.4.1 slow ... to the point of unusable
We just upgraded an RN102 to 6.4.1, which intially seemed to fix some backup issues we'd been working around, however we've just downgraded to 6.4.0 after seeing 6.4.1 being too slow to be usable (th...
- Mar 24, 2016
To get the fix for the anti-virus issue you can update to ReadyNASOS 6.5.0-T338 (Beta 2) (or later). Alternatively if you prefer you can stay on 6.4.2 for now and install the hot-fix (which is now available).
Thanks for your patience.
dsnpevl
Dec 31, 2015Virtuoso
Unfortuneately I am also seeing the same issues with 6.4.1. A full backup to USB drive that took approx. 8 hours with 6.4.0 takes about 3 days with 6.4.1.
BrianL2
Dec 31, 2015NETGEAR Employee Retired
Hi dsnpevl,
Load the latest Beta Firmware and let us know if it addresses the issue that you encountered.
Kind regards,
BrianL
NETGEAR Community Team
- dsnpevlDec 31, 2015Virtuoso
Uploaded the latest beta firmware and rebooted. The firmware version in the Admin pages now lists "6.4.2-T59". Manually started the backup, but it is doing an incremental backup. As there were little to no changes to the data, it toke only a few minutes to complete (see below). Will get back to you with the results on the duration of the full backup next year.
Successfully completed backup job Weekly Backup USB_HDD 3.
-------- Backup Job Information -------- Backup Job Name: Weekly Backup USB_HDD 3 Backup Job Type: Incremental
Protocol: local
Backup Source: [volume:data]/
Backup Destination: [USB_HDD_3]/data
Backup Start Time: Thu Dec 31 2015 2:58:15 Backup Finish Time: Thu Dec 31 2015 3:00:53 Backup Status: Success
Enjoy the New Years Eve and best wishes for 2016 to the whole Netgear communtiy!
- BrianL2Dec 31, 2015NETGEAR Employee Retired
Hi dsnpevl,
Thanks for the feedback and we're looking forward to hearing the result of the scheduled full backup next year. Happy Holidays!
Kind regards,
BrianL
NETGEAR Community Team- dsnpevlDec 31, 2015Virtuoso
Changed the backup settings to always do a full backup and started it manually. Then I monitored the Admin page for the size of the USB drive and saw it dropping down (for the removal of the old files) and then increase in size again (for the actual backup of the files). Every few minutes I would do a refresh to see if the backup is still running. I also connected to the share of the USB drive on RN via Windows Explorer and see file sizes increasing and directories being created.
The more files are being copied, the slower the response of the admin page gets and after about 15 minutes of files being copied to the USB drive, the admin page doesn't refresh any more. I tried with several browsers, but none of them will get past the splash page. Occasionally the admin page will try to auto-reconnect and shows a progress bar. But still it cannot get further than the splash page.
This somewhat matches the findings of plusterkopp ("I just installed the new beta. Didn't fix it for me."). It seems to me the problem described in the orginal post of this thread ("slow ... to the point of unusable") still occurs with 6.4.2-T59.
The response from the share in Windows Explorer is a bit slow, but (up till now) I am still able to access it.
The website running on the RN ( http://fotografeer.nl ) doesn't seem to be affected and is still responsive.
Will keep the backup running to see how long the full backup takes and if access to the admin page comes back when the backup is finished.
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