NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JimG1
Dec 02, 2015Guide
OS 6.4.1 slow ... to the point of unusable
We just upgraded an RN102 to 6.4.1, which intially seemed to fix some backup issues we'd been working around, however we've just downgraded to 6.4.0 after seeing 6.4.1 being too slow to be usable (th...
- Mar 24, 2016
To get the fix for the anti-virus issue you can update to ReadyNASOS 6.5.0-T338 (Beta 2) (or later). Alternatively if you prefer you can stay on 6.4.2 for now and install the hot-fix (which is now available).
Thanks for your patience.
StephenB
Jan 04, 2016Guru - Experienced User
AdriFrijters wrote:
Please tell me also how to set the virus scanner correct.
I'm not from Netgear...
To disable the Antivirus service, you log into the web admin page. That will put you on the systems page. Select "settings". Antivirus shows up under "services", and you click on it to enable/disable it.
AdriFrijters
Jan 07, 2016Tutor
dear member of the forum,
this does not work.
i can just uninstal or instal the virusscanner.
greets, Adri.
- StephenBJan 07, 2016Guru - Experienced User
AdriFrijters wrote:
dear member of the forum,
this does not work.
i can just uninstal or instal the virusscanner.
greets, Adri.
You are confused, since the antivirus scanner is built-in and cannot be uninstalled. I suspect you are confusing the "Anti-Virus Plus" control app with the scanner.
Log into the web UI and go to this screen:
Any service with a green stripe across it is enabled. You will see that antivirus is disabled on my system. If you click on it, you'll see an option to enable/disable it.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!