Forum Discussion

Guide

Dec 02, 2015

Solved

OS 6.4.1 slow ... to the point of unusable

We just upgraded an RN102 to 6.4.1, which intially seemed to fix some backup issues we'd been working around, however we've just downgraded to 6.4.0 after seeing 6.4.1 being too slow to be usable (th...

Business Discussions

mdgm-ntgr
Mar 24, 2016
To get the fix for the anti-virus issue you can update to ReadyNASOS 6.5.0-T338 (Beta 2) (or later). Alternatively if you prefer you can stay on 6.4.2 for now and install the hot-fix (which is now available).

Thanks for your patience.

Eeuwe

Aspirant

Jan 22, 2016

I had the smae problem.

Now I disabled the antivirus and the problem seems to be over.

But..

How risky is to wordk without antivirus?

My computers have Norton antivirus

StephenB
Guru - Experienced User
Jan 22, 2016
Eeuwe wrote:

Now I disabled the antivirus and the problem seems to be over.

But..

How risky is to wordk without antivirus?

My computers have Norton antivirus

If you run both scanners, then of course there is a chance that the NAS AV will find something that Norton misses. In my opinion that chance is pretty small.

If you are downloading files directly to the NAS with an App (for instance, executable torrent files), then AV on the NAS will run right away, while Norton would likely run later.

I also have Norton on our PCs, and I've always left AntiVirus disabled on the NAS.
- sandisn
  Aspirant
  Feb 01, 2016
  I disabled 6.4.1's Antivirus and that worked for me; will keep an eye on this forum to know when the fix from NetGear is ready. Thank you to Stephen for all the clear, helpful info you have posted on this subject as well as the positive attitude!
  - stevecr25
    Aspirant
    Feb 01, 2016
    Having the same slowdown issue on my 3130 with 6.4.1.... Turned off the antivirus service and the system came right back to life.
    
    Will wait for the next firmware update instead of downgrading to 6.4.0.
    
    Thanks for the troubleshooting help!
    
    -Steve