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Forum Discussion

Dorset_tx's avatar
Jan 09, 2018
Solved

OS6.9.1 Onedrive Cloud Sync (Beta) - Sync incomplete

Hi,

Have configured Onedrive cloud backup from my ReadyNAS to my Onedrive. Just on folder at the moment bidirectional sync. The folder on ReadyNAS is around 11Gb the sync ran for some 40 hours before it seem to complete. There are no logs or status reports to check. However, on my Onedrive there is only 9Gb and random folders and files seem  to be missing all over the synced folder structure.

 

Anyone else using this feature and found similar problems?

R.

15 Replies

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  • Hi,

    Have a folder/directory configured to backup to onedrive, bidirectional sync. The complete structure sub-folders and files is around 12Gb. After 40 hours network activity stopped. Checking Onedrive the upload was incomplete only 9Gb with an apparently random selection of files and folders missing.

     

    Tried adding a new file to Onedrive but this didn't get synced back to Readynas. Restarted Readynas about 15 mins network activity a few more (4) files appear on Onedrive and the new Onedrive file synced to Readynas then zero activity. Anyway to find out what the problem is? Nothing appears in main log file and can't find any way of accessing cloud backup status or logs?

     

    R.

    • Dorset_tx's avatar
      Dorset_tx
      Guide

      Update.

      Okay looks like this Beta functionality is fatally flawed. Went to see if I could find some status or logs to find that Onedrive cloud backup has turned itself off. When I re enable it I had to login to Onedrive again and then found that the session setup previously has vanished.

       

      Since no one seems to be monitoring or responding to this forum thread I'm not sure how one feeds back Beta issues.

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi Dorset_tx

         

        Would like to make a follow up, is Onedrive sync working now?

    • Marc_V's avatar
      Marc_V
      NETGEAR Employee Retired

      Hi Dorset_tx

       

      is Internet and Service check marks showing on your Cloud tab?

       

       

      It would be good to provide us the full logs so we can properly check the issue.

       

       

      Regards

       

      • Dorset_tx's avatar
        Dorset_tx
        Guide

        Hi Marc,

        The Cloud tab just gives me a list of the various Cloud services with on off toggle. There is no internet or service available indicators on this tab. I now have an entry in the main log:" Sat 13 2018 13:26 System: Unauthorised. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with One Drive."  But this is the only log entry related to One Drive in the System tab, sub-tab Logs. I guess this why the One Drive sync switched off but doesn't explain why the session has vanished or why the Cloud sync never completed as this disconnect is 6 days after the session was originally created.

        I have now turned One Drive sync back on. Logged into One Drive and added the session back. So far all that has happened is a new .nnnnn folder has appeared in the Readynas folder and there is no apparent network activity.

        Will happily supply logs and any other info if you let me know where to find it?

         

        Thanks,

        Richard.

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