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jamessawle2's avatar
jamessawle2
Aspirant
Dec 05, 2016

Out of Memory+36c

I have managed after a week of trying to update my very stable NAS box to the latest version 6.6.0, then after a weekend I find its failed on my. Now states 'Out of Memory+36c'

 

Any ideas how I fix this?  PS, I am not a techie....

19 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Reboot the NAS and download the logs and send those in (see the Sending Logs link in my sig).

    Out of Memory (OOM) errors suggest a memory leak is likely (i.e. something used up a lot of memory, more than it should leading to the system running out of memory and forcibly shutting down services as it has no other choice)

    • jamessawle2's avatar
      jamessawle2
      Aspirant

      Cant seem to get it to stay up long enough, I can log into the admin page and see the logs, but if I try to download them nothing happens, then after a while the admin page becomes unresponsive and then it vanishes from RAIDar, it worked fine for 2 years before I updated it, no information has been written to the device in ages, I just use it for accessing files for work, it states on the front that it has 7% free so its not full, but obviosly getting there, any ideas how I can get access to the logs?

      • jamessawle2's avatar
        jamessawle2
        Aspirant

        Noticed that in the RAIDar app when the unit is up you get the chance to download logs, but even trying this I just get a 'Downloading progress' dialogue box and this never gets any higher than 0% and just states that its 'Connecting to ReadyNAS ...'

         

        Any ideas?

         

        James

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