NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jamessawle2
Dec 05, 2016Aspirant
Out of Memory+36c
I have managed after a week of trying to update my very stable NAS box to the latest version 6.6.0, then after a weekend I find its failed on my. Now states 'Out of Memory+36c'
Any ideas how I fix this? PS, I am not a techie....
19 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
Reboot the NAS and download the logs and send those in (see the Sending Logs link in my sig).
Out of Memory (OOM) errors suggest a memory leak is likely (i.e. something used up a lot of memory, more than it should leading to the system running out of memory and forcibly shutting down services as it has no other choice)- jamessawle2Aspirant
Cant seem to get it to stay up long enough, I can log into the admin page and see the logs, but if I try to download them nothing happens, then after a while the admin page becomes unresponsive and then it vanishes from RAIDar, it worked fine for 2 years before I updated it, no information has been written to the device in ages, I just use it for accessing files for work, it states on the front that it has 7% free so its not full, but obviosly getting there, any ideas how I can get access to the logs?
- jamessawle2Aspirant
Noticed that in the RAIDar app when the unit is up you get the chance to download logs, but even trying this I just get a 'Downloading progress' dialogue box and this never gets any higher than 0% and just states that its 'Connecting to ReadyNAS ...'
Any ideas?
James
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!