NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EdMorbius
Apr 30, 2016Aspirant
Password Recovery for ReadyNAS duo v2 fails to send recovery email
The password that I have recorded in my Password Manager is no longer accepted. Today and yesterday I have twice tried to get PWR to send a recovery email, but no go after many hours. YES I have ...
- May 08, 2016
Boot menu operations are described in the hardware manuals.
The duo v2 instructions are pgs 16-17 here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Duov2_NV+v2_HW_en_19-Sept-11.pdf
EdMorbius
May 08, 2016Aspirant
Sorry, I did complete a reply to the above 3 days ago, but I see no sign of it here. The answer was that there is NO error message. Inserting the correct Username & Password simply makes the login screen go blank and then come back again (this time with both details already filled in, exactly as it appeared before the screen blanked)... It is just an eternal loop.
I did look at the instructions for an OS restore, although these instructions did not seem to mention the ReadyNAS Duo v2 (only v1). I tried using the method described (though nervously, as it seems that doing the same thing but holding it for a few seconds longer can set in train deletion of all data. Anyway, nothing seemed to happen - no flashing of the drive LEDs. I had other more urgent things to do, so have left it for now. Can anyone confirm the correct procedure for ReadyNAS Duo v2 please?
Ed
StephenB
May 08, 2016Guru - Experienced User
Boot menu operations are described in the hardware manuals.
The duo v2 instructions are pgs 16-17 here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Duov2_NV+v2_HW_en_19-Sept-11.pdf
- EdMorbiusMay 09, 2016Aspirant
Thanks, that fixed it. However I belatedly realised I should have said my machine is the ReadyNAS Duo NV+ v2, so I had to go to pp 24 - 25. That procedure worked exactly as described, and I was able to scroll through the Boot Menu on the LCD and initiate the OS restore. As stated, this restored the Factory Default Username and Password without disturbing the data. I have now reinstated a decent password and recovery routine.
I am very grateful.
Ed Morbius
- StephenBMay 09, 2016Guru - Experienced User
I'm glad I could help.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!