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Herodotus's avatar
Herodotus
Aspirant
Nov 11, 2012

Please Help with a ReadyNAS X6

I'm a tech novice. This is all foreign to me.

I have a ReadyNAS X6 (From the box: RNX6-DLS, if that matters) that I haven't touched in about four years. Back then, I vaguely remember RAIDar informed me there was a failure on disk 2. I turned it off and haven't touched until now. Here's where I'm at:

NAS is plugged directly into PC.

With no disks in NAS:
* Power button on front doesn't work; must turn off NAS from switch on back
* Clicking about every 3 seconds
* Blue light blinks
* Eventually all disk lights turn solid amber, then just disk 2 remains amber
* RAIDar reads "No disks detected"

With 4 Western Digital Caviar RE2 WD4000YR disks in NAS:
* Power button on front doesn't work; must turn off NAS from switch on back
* Clicking more frequently; sounds like more than one source
* Blue light blinks
* Not found in RAIDar

I pulled each of the drives and plugged them into an extra slot on my PC to run the Data Lifeguard Diagnostic App., but none of them showed up. By doing this though, I found where the clicking was coming from (drives 2 and 3).

I have no idea, minus replacing drive 2 (and probably 3), what to do. In the simplest terms, can somebody please help me?

16 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Ye boot menu for the X6 is shown in the FAQ. It uses the same menu as all the other Sparc devices
  • Wow, the x6 is a bit touchy...

    I was able to get the most recent firmware loaded with one of the disks...but that 2TB disk showed up as having a capacity of 160GB. I added the second one anyway, and t also came up short (but not as bad).

    I then did a factory reset to try to wipe the drive and start over, and somehow corrupted the firmware. I rawrite'd the firmware back onto the CF card, manually wiped the partitions of the hard disks from my PC, and then did another factory reset -- which worked.

    Hopefully now that it is setup it will stay working!!

    Thanks for all the help-
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What capacity if the CF card? It's possible that a sector went bad on the CF card at an inopportune time. Since the sector was marked bad it would've been ignored the next time you wrote to the CF card.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If you have an issue again with a future firmware update it might be worth trying a new CF card (best to use a 128MB or higher capacity card).

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