NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

powellandy1's avatar
powellandy1
Virtuoso
May 18, 2016
Solved

Possible failed upgrade (Cloud options) with release 6.5.0

Hi   I have 3 units. I have upgraded them all to 6.5.0 as prompted. First I migrated my account to myNetgear as described in the email that came round a while ago. Two of them - the Pro6 and Ultra...
  • BrendanM's avatar
    May 18, 2016

    For the first issue, can you try clearing your browser cache (or use a private / incognito window).

     

    Regarding the RN102 - are you sure it is not online right now? It should only realise that an update is available if it is actually online.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More