Forum Discussion

Guide

Dec 01, 2016

Power button and loss of connectivity

Recently have a ReadNAS 2120V2 Firmware 6.6.0 Computers Connected Win10 pro Nas seems to be dropping the connection to the network from time to time. The ethernet cards are set up as a bonded ...

Business Discussions

mdgm-ntgr

NETGEAR Employee Retired

Dec 01, 2016

Have you tried disabling IPv6 on the NAS?

Have you checked the logs for clues? Many of the logs are timestamped.

jmarczeski

Guide

Dec 01, 2016

well disabling IPv6 did not even come up in my thoughts, but have disabled now.

There is nothing in the logs saying that there was a problem with the ethernet cards

Only thing logged was back up failure, I am assuming this was due to loss of connectivity with the network

mdgm-ntgr
NETGEAR Employee Retired
Dec 01, 2016
There are several log files in the logs zip download. They should give at least some indication as to what happened.
- jmarczeski
  Guide
  Dec 02, 2016
  download a bunch of zip logs, not really sure which one would be the one to look at. Any help would be appreciated.
  - JennC
    NETGEAR Employee Retired
    Dec 02, 2016
    Hello jmarczeski,
    
    I suggest you send the logs and include the link to this thread and the issue.
    
    Regards,