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Forum Discussion
Pro 2 Cyclic Noise
I just received my Pro 2 (2x2TB) unit and I am hearing a noise which sounds like the disk drives seeking every 15 secs when there is no access activity from any PC. The unit firmware is 4.2.19, the drives are Seagate Constellation ES ST32000644NS. There are no errors in the logs and everything on Frontview is green. The noise persists even if the network cable is disconnected from the unit. I can see the disk activity light flash when the noise happens. The disk lights below are solid green. Is this a normal sound/behavior? The unit seems to work properly in all aspects.
2 Replies
Replies have been turned off for this discussion
- I would advise contacting the tech support and send in the system logs for review. it could be hard disk issue and need RMA.
- The logs are clear and the SMART attributes are fine as well. No Reallocated sectors at all. It really sounds like the drives are resynching with each other on a periodic basis. I'll discuss with tech support, but I'm not sure what additional items should be examined.
SMART Information for Disk 1
Model: ST32000644NS
Serial: 9WM5WLY3
Firmware: SN12
SMART Attribute
Spin Up Time 0
Start Stop Count 11
Reallocated Sector Count 0
Power On Hours 48
Spin Retry Count 0
Power Cycle Count 8
Reported Uncorrect 0
High Fly Writes 0
Airflow Temperature Cel 26
G-Sense Error Rate 0
Power-Off Retract Count 5
Load Cycle Count 11
Temperature Celsius 26
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
ATA Error Count 0
SMART Information for Disk 2
Model: ST32000644NS
Serial: 9WM5QYMQ
Firmware: SN12
SMART Attribute
Spin Up Time 0
Start Stop Count 11
Reallocated Sector Count 0
Power On Hours 49
Spin Retry Count 0
Power Cycle Count 8
Reported Uncorrect 0
High Fly Writes 1
Airflow Temperature Cel 26
G-Sense Error Rate 0
Power-Off Retract Count 5
Load Cycle Count 11
Temperature Celsius 26
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
ATA Error Count 0
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