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nyCecilia's avatar
nyCecilia
Aspirant
Apr 09, 2020
Solved

Pro Pioneer suddenly says it's overheating?

Hi all, I've been running my Pro Pioneer for over a decade now, and it's been on the last known firmware (4.2.31) for a couple of years with no problem.  Suddenly last night I get a notice that Sens...
  • Sandshark's avatar
    Apr 09, 2020

    Could be a build-up of dust, pet hair, etc. on/near the sensor or in the vent holes (esp. of the door).  If you smoke near the NAS, it can be far worse, as the tar acts as glue.  If the location of the NAS is near the floor, especially if not carpeted, that can also lead to more debris build-up (esp. pet hair).

     

    If you have any slots without drives or caddies, fill them with caddies.  The airflow is designed to include that resistance.  But that likely would not be the cause of a sudden change.

     

    The only real option for debris build-up is to open it up and see, using compressed air (aerosol can type is fine) to remove anything you find.  If there is tar residue, you may need 90% alcohol and a q-tip, but use care and insure everything is dry before powering on.  If you use air to clean the fan, don't let it free-wheel.  That can damage the bearings.  Use something to keep it from rotating while you spray. 

     

    Lastly, check your air conditioning if you are somewhere that currently has warm weather.  I had an "overheat problem" and it turned out my A/C was cutting out mid-day when I was at work (I found out a few days later when it quit entirely).  But, that would likely affect drive temperatures, too.

     

    If you do find a debris build-up, doing a compressed air clean-out periodically without disassembly can help prevent future problems.  But once you have a problem, you almost laways need a thorough cleaning, which requires taking off the covers.  One of my spring cleaning trasks is to take every computer, NAS, etc. outside and dust them out with compressed air.  But I do have an air compressor.

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