Forum Discussion

Aspirant

Dec 07, 2015

Problem Accessing Folder Share from Admin Panel

Hi there, Ever since updating to 6.4.1 on my ReadyNas 104 I'm not able to access one of the folder shares. All other folder shares I can access via the admin and mapped drive in Windows, but ther...

File Sharing

T1968

Aspirant

Dec 08, 2015

hi there,

Same problem here...

Windows share to non public share on NAS stopped working after 6.4.1 firmware upgrade.

For the share that is giving trouble the settings box doesn't have the "file access" button. that makes it impossible to restore settings.

Any help is much appreciated!

Thanks,

Theo

T1968

Aspirant

Dec 08, 2015

edit:

Home folder settings do not include "file access" whereas public does include this feature.

Suppose this has something to do with the problem. Am I looking at it the wrong way?

Thanks!

JennC
NETGEAR Employee Retired
Dec 08, 2015
Hello T1968,

The Home Folders share does not really file access tab, what it has are the Snapshots and Access tabs.

Protocols that you can use to access the Home folders are under Access tab. Just make sure when you try to access one of the Home folders, you re logged in as either Admin or one of the local users.

Regards,
- T1968
  Aspirant
  Dec 08, 2015
  hello JennC,
  
  Thanks for your reply.
  
  Until yesterday I was able to access my windows share [Z:] as local user. This has been working for as long as I've had the RN102, until it suddenly stopped working after the upgrade to fw 6.4.1. That was the only change.
  
  I'm still able to access the windows share to the public folder. I can even remove and recreate this share.
  
  With the windows share to the home folder this proves impossible.
  
  I'm under the impression that the fw upgrade is causing this. Windows access is impossible from a windows 10 machine and from a windows 8.1 machine.
  
  Looking forward to further assistance, for which thanks in advance!
  
  Kind regards,
  
  Theo
  - StephenB
    Guru - Experienced User
    Dec 08, 2015
    Try running CMD and entering
    
    net use * /delete
    
    net use z: \\nasipaddress\localuser /user:localuser localuserpassword
    
    substituting the real names for the nasipaddress, localuser, and localuserpassword placeholders.