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Forum Discussion
problem accessing readynas
My netgear readynas 316 in office intermittently becomes inaccesible from windows network. tried by both netbios name and ip address, it show the message that its not accesible. If we power cycle the Readynas it will work properly for 1 -2 hours maximum. After that the same problem starts.
Tried disabling the SMB Plus app and re enabling, changing the version from 3 to 2.1, 2, and CIFS versions. Still, only temporery resolution seems to do a restart of the readynas.
Please help.?!
I supect , the poblem started after the latest firmware update 6.6.1
12 Replies
Does it respond to ping when it becomes non-responsive? Also, can you log in to the admin web ui?
Pinging to the device works perfect without any timeouts. Also through admin GUI, I can acccess the device . There are 12 users who work concurrently in the device
It works for sometime , if we reboot the device.
Did you purchase between 1 June 2014 and 31 May 2016? If you did, you have lifetime free chat support (my.netgear.com). Support can probably get you sorted out more quickly than the forum can.
Most of these symptoms aren't intermittent (as yours are).
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