Problem umount volume after one disk failure on RNDU2000 #27445297

Hello Netgear Community!!!

 

First, I apologize for my english (I'm french).

 

I've got a problem on my ReadyNAS Ultra 2 (2 * 2 terabyte) sync on X-RAID to mirroring my datas between my 2 HDD.

 

A few days ago, one HDD has failed. Later, unable to connect to nas shares. I immediatly look at the logs and I see :

"The paths for the shares listed below could not be found. Typically, this occurs when the readyNAS is unable to access the data volume. .....<list of the shares>....".

I then go in the volume management menu and I see an other pop-up error who accurate no volume is mounted.

 

I decide to connect through SSH.

When I list disk partitions (fdisk -l), I note that the partition that contains the datas is not present.

I've tried to mount many partitions that I see into /dev without success.

 

My questions are :

 - Is there someone who has had this problem or almost the same ?

 - How to solve it ?

 - Is it possible to read X-RAID disk on ubuntu system, GParted or other linux distribution ?

 

I think it's a firmware problem when the nas mounting volumes, or a security of its system (X-RAID) that stop the mounting of volumes as the failed HDD has not be changed.

 

My readynas contains 12 years of family pics, personal documents and working files, so I will be disappointed to have lost everything.

 

 

Thank's a lot If you have the solution !!!

 

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