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Forum Discussion

clinford's avatar
clinford
Aspirant
Jun 07, 2018

Problem with Mynetgear account showing no devices registered

Tried to log inot Mynetgear and found it says no products registered when I have at least 30. Tried from different machines and 4hrs ago and now and still the same.   Error: "No products regist...
Business Discussions
clinford's avatar
clinford
Aspirant
Jun 08, 2018

IS there any update on this and tried this morning and still the same.

We have some Milestone licsenes that need to activate to get the Cameras working for a client.

 

Thanks Chris.

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jun 08, 2018

Hi clinford,

 

We have already sent a follow up about this. We have not receive any ETA yet on when this would be fix.

 

Regards,

  • clinford's avatar
    clinford
    Aspirant
    Jun 14, 2018

    This still appears to be donw, any ETA ?

     

    Thanks Chris.

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired
      Jun 19, 2018

      Hi clinford,

       

      This issue should have been fixed already.

       

      Regards,

      • clinford's avatar
        clinford
        Aspirant
        Jun 20, 2018

        Sorry no, still getting the error "No products registered under your profile".

         

        Regards Chris.

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