MyNETGEAR erroneously indicating that product is already registered

Hi

- I logged into MyNETGEAR. I got a first message that says "No products registered under your profile".

- I tried to register my brand new RN202 for which I provided the serial number and purchase date.

- I got a message saying "Something went wrong, Please contact support team."

- There is neither an indication of what that "something" is, nor an e-mail, URL, phone or any specific way of contacting the said "support team".

- In the Registration page (https://www.netgear.com/mynetgear/register/register.aspx) I entered the required data and got a message saying "Serial number already registered."

- So, a) I got the "No products registered under your profile" message, b) the product is brand new, and c) when I tried to register the product I got a message "Serial number already registered."

 

...as you can see up to this point... TERRIBLE USER EXPERIENCE with this product registration thing.

 

Then in https://www.netgear.com/support/contact.aspx I read... "Register your product to activate complimentary support" which I attempted, only to get the same message as above "Serial number already registered."

 

Can someone from NETGEAR please get my product registered?

 

Thanks