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Problem with RN102 after 6.2.1 update #24398652
Hello everyone. Today I made an update to version 6.2.1 OS6. I do not know what tempted me, it seemed to me that everything will play as with previous updates. After the update I uninstalled ajax 4. System announced that after uninstalling needs to do a reset. Up to this point everything was ok. However, after the reset RN102 does not want to get up. I can not log in to the administration panel, Readycloud shows that the device is offline and the LED "power" on the case all the time just blinking. FTP also can not get the resources. The only place through which I can get to the RN102 is windows explorer - at least for the moment.
I would add that I have only one disk and do not want to do a reset to factory settings because I do not want to backup almost 2TB of data ... I do not even no place anywhere.
Is it possible to do something about it?
I would add that I have only one disk and do not want to do a reset to factory settings because I do not want to backup almost 2TB of data ... I do not even no place anywhere.
Is it possible to do something about it?
43 Replies
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- Regarding not wanting to backup your data: would you be happy of it was all lost, is it easily replaceable?
If you can access the data, then I would first do a backup.
If you are happy to risk data loss, or the data is replaceable easily, then you could try:
Power down and do an OS reinstall using the boot menu:
http://kb.netgear.com/app/answers/detai ... -or-312%3F
An OS reinstall does not wipe the disks, password and network settings will be reset though. It's pretty safe.
Don't do a factory default. - Small update.
Ater an hour LED stop blinking. I can get to the NAS via FTP. PyLoad and qbittorent also apply. DLNA server also revived. Still, I can not get into the control panel by address 192.168.0.100 - I get a message that the website is not available. Readycloud see that RN102 is online but i can't browse any data.
I understand that the method of pressing the "reset" button on the back of the case and "Disk 2 led" is safe for my data? Do not lose them? - It is safe if you follow the instructions in the link I posted to do a OS reinstall.
Nothing is absolutely perfect though and you should always have backups. Your current setup with one disk and no backup is really asking for trouble. - I know but I can not afford at this time on the second drive. Buying NAS was dictated by the lack of internal disk space in desktop and laptop.
I'll try the OS reinstall
But how can I turn off the RN102 without access to admin panel?
When I take out the power plug, and I'll put it back, the unit is switched on. I can pull the plug, push the reset, plug back, and thus initiate the procedure? - You should be able to shut down using the power button, press it once , the power led should blink, then press the power button again and it should shut down. Pulling the power forces a shutdown and should be the method of last resort.
- I know how to turn off the RN102 normally but did not want to turn off. I did a reinstall of the system but there is something wrong (and therefore did reinstall twice). My router and DHCP server does not accurately detect the NAS and NAS Ethernet socket lights up only the green light, yellow is "dead" and not blinking. I can not connect to the NAS in any way :/
Maybe I should do the reinstall the system via USB? Is it possible? - Do not do a USB boot recovery!
Are you saying you have now done the OS reinstall using the boot menu or not? If so did you switch the nas off first? - Can you reboot your router as well.
- Yes, I did reinstall the OS, twice. I did the router reboot also without a positive effect. Then I got the idea to remove the disc and insert it back. It worked, but the NAS has detected DHCP assigns it a new IP address. Previously, he was the default 192.168.0.100 and is now assigned automatically to the first available. Manually changed the address 192.168.0.100 but DHCP does not want to assign it to the US and gives the address 192.168.0.101. Reset the router has no effect. However, I can not log in to the admin panel at 192.168.0.101. But I guess I will have reset to factory settings :/ I have no idea how to solve this problem differently.
- Did you power the nas off before removing and reinserting the disk?
If you reinserted it with the nas on, it may wipe the disk.
Can you access the data?
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