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Forum Discussion
Dewdman42
Oct 10, 2018Virtuoso
problems with Windows10 connecting to SMB share
I have been using SMB shares from my Readynas for a long time in home network with mostly all macs, but recently I changed one machine to a Windows10 machine and have had some issues with SMB. It wo...
Dewdman42
Oct 11, 2018Virtuoso
So it works fine by name as long as I don't start the VPN. I do not understand why the VPN should kill the connection.
What is the windows credentials manager you speak of?
Windows10 by default had the network set to public. I did change it to private, but it made no difference, VPN still drops connection to Readynas SMB.
I did not move to SMB3 yet, I'm not sure if my OSX Sierra computers are able to handle SMB3. Do you know?
Yes I believe it is using OpenVPN.
StephenB
Oct 12, 2018Guru - Experienced User
Dewdman42 wrote:
So it works fine by name as long as I don't start the VPN. I do not understand why the VPN should kill the connection.
Can you ping the NAS IP address when the VPN is started?
The VPN changes the Windows routing, to route all internet traffic through the encrypted tunnel to the VPN server. The way this works is that OpenVPN creates a virtual network adapter, and changes the routing tables in Windows to send traffic through that adapter. You don't want to route local traffic through that adapter, but in some setups it does. The first thing to figure out is whether that is happening in your case.
One possibility is that the virtual adapter is using the same address space your home network is using (192.168.1.x). You can open a CMD box with the VPN running, and enter ipconfig. That will give you some information on what IP address is assigned to the VPN adapter.
If you can ping the NAS by IP address, then also try entering \\nas-ip-address in file explorer, and see if that works. The VPN software will also adjust how name resolution is done (because if you use your ISP's DNS server, your ISP will know where you are browsing). Name resolution is different from routing, and would need a different solution.
I do suggest contacting ipvanish support - this issue isn't about the ReadyNAS, and I'm sure other ipvanish customers have had the same problem with network shares (and likely network printers as well).
Dewdman42 wrote:
I did not move to SMB3 yet, I'm not sure if my OSX Sierra computers are able to handle SMB3. Do you know?
Enabling SMB3 on the NAS doesn't disable SMB 1 and SMB 2. So it is safe to enable it. Just don't set SMB3 transport encryption to "required", as that will disable SMB 1 and 2.
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